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Wednesday, September 5, 2012

Navigating complex, high-stakes enterprise mobility initiatives

A leading natural gas pipeline operator based in Houston, Texas, recently leveraged their @hand enterprise mobility solution as a point of stability for field users during the process of replacing the back-end ERP system of record from IBM Maximo to SAP.  @hand’s software design and flexible architecture allows for a smooth transition to reduce any required downtime and provides a unique competitive advantage to enable customers to adapt quickly to changes in technology and/or process. In just the first eight hours after the transition was completed, over 5,600 transactions were successfully processed by @hand’s enterprise mobile server.

For over a decade, @hand’s solution approach has prioritized end user needs and business objectives first, and then work from that perspective to incorporate the right technology. Applying this consultative approach is extraordinarily valuable and critical for customers while navigating complex, high-stakes initiatives. By working closely with the customer to accomplish a smooth, uninterrupted transition for the entire organization, @hand helps enterprises achieve transformative results that increase competitive advantage and organizational efficiency.

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