Command and Control Interface

The @hand FMS Web Workbench application is a browser-based application that provides users with a "command and control" interface to track and manage field operations data. While FMS mobile applications present user-specific and location-specific data, the Workbench provides a more global view of system data. The application is typically used by supervisors, managers, and administrators who are responsible for work activities across multiple locations and that involve multiple frontline workers.

Modular Approach

@hand FMS is designed to complement, rather than conflict with, existing ERP, EAM, and CMMS systems. Since @hand recognizes the variable needs of its customers, FMS Workbench solution components are deployed selectively based on customer requirements. For example, customers that lack sufficient support for technician-specific work assignment can use the FMS capability. For other customers that run an existing system that provides this feature, FMS is easily configured to bypass the assignment module and to route work directly to mobile applications.

Common Use Cases

The FMS Web Workbench is commonly used for the following functions:

Work Order Assignment Operator Rounds Configuration Equipment Location Tracking   Physical Inventory Configuration Notifications Review Transaction Approval Reporting of Mobile Data Events

Configuration

Like FMS mobile applications, the Web Workbench is also configured with the @hand Architect, an easy-to-use, graphical design environment. Using the Architect, solution teams can extend the capabilities offered by the Workbench, as well as develop new Web-based applications.