Austin, TX - May 6, 2016
ESW Capital, LLC. announced today the acquisition of Austin-based @hand Corporation. @hand delivers high-performance mobility solutions for highly-distributed, data-rich enterprises.
@hand understands the unique challenges faced by workers that manage business-critical functions - and the vital role that mobile technology can play in helping them. @hand software increases productivity by shortening the distance between the core of the enterprise and the most remote employees.
ESW will operate @hand as a stand-alone entity under their Versata Enterprises affiliate with a dedicated customer support and product team. @hand joins Versata’s corporate family of over 30 enterprise software companies acquired over the past seven years. Integration will begin with implementation of Versata's Customer Success program, a proven method for driving successful customer relationships and alignment of product development investments with customer priorities.
"This acquisition gives @hand customers the opportunity to accelerate their success and the value that the software brings to their business,” said John Cannington, President and CEO of @hand. “I couldn’t be more excited about the future for our prominent customer base.”
Leela Kaza, a Versata veteran will take on the role of CEO for @hand. “Currently @hand is established as an industry leader and innovator in its space. With the acquisition, we can excel @hand solutions further by taking advantage of our industry-leading operational efficiencies and obsessive customer success focus," Kaza said.
About ESW's affiliate, Versata Enterprises
With a global presence covering 50 countries, Versata solves complex business problems for the world's largest organizations. Versata distinguishes itself in the software industry by focusing on customer priorities as driven by value delivered. Versata's market-leading Customer Success Program ensures customer involvement in product decisions and business priorities and provides opportunities for customers to score Versata's performance against commitments. Versata's world-class engineering capability ensures substantive and valuable product releases, continuous innovation, and repeatable value propositions. ESW (www.eswcapital.com) and its affiliated companies have been in the enterprise software space since 1988, and the group includes notable brands such as Trilogy, Aurea, Versata, and Ignite Technologies.
@hand provides enterprise mobility solutions for mission-critical work processes, such as asset management, supply chain, and field service. With patented software and a comprehensive set of solution services, @hand offers over a decade of experience in the successful delivery of strategic solutions for the mobile enterprise. To learn more, visit www.hand.com.
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July 20, 2015 - Austin, TX
- @hand is announcing the availability of SAPHRON R2
– the second generation release of the company’s field mobility application software.
is an application suite that provides enterprise customers with a mobile-first
approach to field service optimization. Combining powerful mobile applications and an operational dashboard, SAPHRON enables field teams to execute a variety of work processes, including equipment maintenance, asset inspections, and inventory tracking.
The first release of SAPHRON introduced field inventory tracking and mobile sales order management capabilities. The R2 release builds on this foundation and adds robust work order management and asset management capabilities. With its current set of capabilities, SAPHRON is now positioned as an ideal choice for organizations that require an integrated field mobility solution for work management, asset tracking, and inventory control.
As part of this release, @hand has consolidated many of the feature sets that previously resided in specialized products offered by the company. “SAPHRON R2 represents an exciting inflection point for @hand software,” according to Mike Loos, @hand’s Chief Technology Officer. “By integrating product architectures and roadmaps, @hand can present customers with a single flagship application suite that covers a broad range of use cases.”
Based on @hand’s Adaptive Mobility Platform
, SAPHRON combines packaged application software with a powerful and flexible architecture for tailoring solutions to match specific customer needs. SAPHRON appeals to customers looking for field service and field mobility software that adapts to their work processes and that is not disruptive to their business.
Although the product has been available only through a limited release, SAPHRON has achieved significant market wins and positive customer feedback. “SAPHRON is early in its evolution, and it is already emerging as the application backbone for several customers in industries such as oil & gas, facilities management, and life sciences,” according to John Cannington, @hand’s CEO. “The SAPHRON R2 release provides us with the opportunity to introduce the software to a larger market, and @hand is eager to demonstrate the value to new customers and business partners.”
The company expects market demand to increase as additional SAPHRON innovations are introduced in the upcoming months. These new capabilities include a field-directed work scheduling dashboard and a new decision support module.
@hand empowers field teams with enterprise-grade mobile applications that unleash new process efficiencies and improve the accuracy of data in backend systems. Since 1998, @hand has served as the field mobility software backbone for numerous Fortune 500 companies and top-tier government agencies. Based on the patented @hand Adaptive Mobility Platform, @hand mobile applications function online and offline and offer a cross-platform design that supports iOS, Android, and Windows devices. To learn more, visit us at www.hand.com