When businesses choose to deploy “best-of-breed” systems for specific functions - such as enterprise asset management - they may be sacrificing benefits just for the promise of an incremental advantage in software capability. Most organizations manage their core business data with ERP systems that provide broad-ranging support for functions such as:
- Financial accounting
- Supply chain planning
Does that approach really provide the VALUE needed? Performance and expertise matter. The incremental gains available to organizations can be significant, when dedicated systems offer full-lifecycle support for mission-critical work processes and a unique understanding of the use cases that drive this part of the business.
A mobile worker’s primary job function is to complete their tasks on time and on budget and according to quality criteria established by their organization. The nature of these tasks – and the specific sequencing of data retrieval and collection – can be quite different than the process of entering data into the backend systems of record. Plus, the data necessary to support a field service technician may reside in multiple systems. For example,
- Asset information may reside in an EAM system
- Timekeeping data may be stored in the HR module of the ERP system
To learn more, read about how @hand customers are empowering field service teams with independent mobile solutions that improve their day-to-day operations and drive competitive advantage in their markets.